Privacy

Privacy policy

Effective: 1 October 2026

Ebla Inc. (“we”) handles personal information collected through our website and services as follows.

1. Information we collect

Name, email address, company or shop name and message content provided through the free consultation booking form or email, together with access data collected automatically when you browse the site (IP address, browser type, date and time).

2. Purpose of use

To answer inquiries, prepare estimates and proposals, perform contracts, handle sales-partner applications, improve our services, and for related communication.

3. Disclosure to third parties

We do not provide personal information to third parties without consent, except where required by law.

4. Contractors

We outsource part of our work to contracted partners and may share personal information with them to the extent necessary, under contracts that require appropriate handling.

5. Security

We take necessary and appropriate measures to prevent unauthorised access, loss or leakage of personal information.

6. Access, correction and deletion

Requests to access, correct or delete personal information are handled promptly after identity verification.

7. Analytics

We use Google Analytics, provided by Google LLC, to understand how this site is used. It relies on cookies to collect anonymous usage data and does not identify individuals. For visitors from the EU, the UK and Switzerland, measurement starts only after consent is given, and no cookies are created before that. You can also refuse collection by disabling cookies in your browser. The CEO profile page also embeds YouTube videos (Google LLC). They are embedded in privacy-enhanced mode, so no YouTube cookies are used until you play a video. When you play one, information needed for playback, such as device and browser details, is sent to YouTube, and cookies or similar technologies may be used.

8. Free consultation booking system

When you book a free consultation through our booking system (booking.ebla.jp), we collect your name, email address, phone number (optional), company or shop name (optional), reference URL (optional) and the topic of your consultation, and use them to confirm, reschedule or cancel your booking, to send a reminder the day before, and to hold the online consultation. Booking data is stored in a database provided by Supabase Inc. (Tokyo region). We use Resend Inc. to send confirmation and related emails, and Google Calendar and Google Meet provided by Google LLC to manage schedules and hold online consultations; your name and email address are registered in Google Calendar as part of the consultation event. To prevent abusive bookings we use Cloudflare Turnstile provided by Cloudflare, Inc., which processes connection data to determine whether a visitor is automated without identifying the individual. See Cloudflare's Turnstile Privacy Addendum (https://www.cloudflare.com/turnstile-privacy-policy/) for details.

9. Changes

This policy may be revised. Revisions take effect when published on this website.

10. Contact

Ebla Inc., Osaka Ekimae Dai-2 Bldg. 12-12, 1-2-2 Umeda, Kita-ku, Osaka 530-0001, Japan. contact@ebla.jp